Stop Bleeding Revenue to No-Shows & Clients Who "Forget" to Come Back.
The booking & retention system built for MedSpa owners who are tired of losing money to empty chairs and one-time clients. Automate deposits, reminders, and rebooking—without changing your calendar or workflow.
Let's Talk About Your Specific Situation
We're not here to pitch you. We're validating whether this solution actually works for MedSpas like yours.
In 15 minutes, we'll:
- ✓Discuss what you're dealing with (no-shows, retention, or both)
- ✓Walk through how the system would work in your practice
- ✓Determine if it's actually a fit
If it makes sense, great. If not, you'll at least know what's possible.
No sales pitch. Just an honest conversation about your challenges.
See What You're Really Losing
Most MedSpa owners underestimate this by 40-60%.
On average, including all services
Your typical appointment value
Industry average is 15-25%. If unsure, leave at 15%.
Industry average is 30-40%. 60%+ is excellent.
You're doing everything right. So why do clients still ghost?
Every MedSpa owner tells us the same story:
"My clients leave thrilled, post glowing reviews… and then disappear."
"Every no-show isn't just wasted time—it's direct revenue loss from an empty chair that could've been filled."
"I know I need a cancellation policy, but enforcing it feels awkward. I don't want to alienate people."
"Deal-shoppers come in once, then jump to whoever has the next promotion."
"Clients say they'll 'call to rebook later'… and they never do."
Here's what's actually happening:
Your clients aren't unhappy. They simply forget.
Life gets busy. The post-appointment excitement fades. Rebooking gets pushed to the back of their mind.
Meanwhile, you're left with gaps in your schedule, revenue you'll never recover, and the constant stress of manually following up.
It's not your reputation. It's the lack of systems.
The Booking & Retention System Built for MedSpas
Automate the parts that are bleeding you dry.
A booking flow that protects your time and tracks everything.
Custom Booking Link (with Full Tracking)
Your URL: medspashowup.com/your-business-name
What it includes:
- ✅Deposit collection (applied to their appointment—not an extra fee)
- ✅Clear cancellation terms (no more awkward conversations)
- ✅Automated SMS confirmations
- ✅GA4 + Google Ads tracking (see exactly where bookings come from)
What clients see:
"A $50 deposit is required to reserve your appointment. This amount will be credited toward your visit."
A booking flow that weeds out no-shows before they even book.
Book Your Visit
medspashowup.com/spa-name
Facial Treatment
$250 • 60 min
Deposit Required
A $50 deposit is required to reserve your appointment. This amount will be credited toward your visit.
Cancel up to 24 hours before for full refund
Set your policy once. Never have an awkward conversation again.
Smart Deposit System + One-Click No-Show Protection
You choose:
- •Fixed deposit ($50, $100, etc.)
- •Percentage of service (20%, 50%, etc.)
What clients see:
"Your $50 deposit will be applied to your total appointment cost."
What YOU get:
If someone doesn't show, you get a notification: 'Client has not arrived. Apply cancellation fee?' → One click.
No guilt. No excuses. No wasted chair time.
No-Show Alert
Just now
Client Details
Client has not arrived for their appointment.
Would you like to apply the cancellation policy and retain the deposit?
One click to enforce your policy
Stop chasing clients. Let the system do it.
Intelligent SMS Confirmations
Automated messages at:
48 hours before:
"Hi! This is your appointment reminder. Reply YES to confirm or NO to cancel."
24 hours before:
"We're excited to see you tomorrow! Reply YES to confirm."
3 hours before:
"Reminder: Your appointment is today at [time]. Reply YES to confirm."
If they text 'CANCEL':
"Your appointment has been canceled. Thank you for letting us know."
Your calendar updates instantly. Your waitlist gets notified. Zero staff time wasted.
MedSpa Booking
(555) 123-4567
Hi! This is your appointment reminder. Reply YES to confirm or NO to cancel.
48 hours before
We're excited to see you tomorrow! Reply YES to confirm.
24 hours before
Reminder: Your appointment is today at 2:00 PM. Reply YES to confirm.
3 hours before
YES
Just now
Perfect! We'll see you at 2:00 PM. 📍
Just now
Turn cancellations into revenue—automatically.
Auto-Fill Waitlist
When someone cancels:
- The system texts your waitlist
- First person to reply 'YES' gets the spot
- Calendar updates instantly
Example SMS:
"A spot just opened today at 2:30 PM. Reply YES to claim it."
That empty chair you were dreading? Filled in 60 seconds.
Today's Schedule
March 15, 202510:00 AM - Sarah J.
Facial Treatment
2:30 PM - Jessica M.
Skin Treatment
4:00 PM - Amanda K.
Consultation
MedSpa Booking
⚡ A spot just opened today at 2:30 PM. Reply YES to claim it.
Just now
Just now
⚡ Empty chair filled in 60 seconds
Your clients aren't ignoring you. They genuinely forget.
Automatic Rebooking Reminders
Set rebooking windows for each service type:
- •Quick refresh services: 12-16 weeks
- •Long-term maintenance: 6-9 months
- •Other services: Custom timelines
When it's time, the system sends:
Example SMS:
"Hi Sarah! It's been 14 weeks since your last visit. Ready to book your next appointment?"
One tap → they're back on your calendar. No more 'I'll call you back.'
Service Timeline
Last Visit
December 1, 2024
Facial Treatment
Week 8 checkpoint
Week 12 checkpoint
Reminder Sent!
March 8, 2025
"Hi Sarah! It's been 14 weeks since your last visit. Ready to book your next appointment?"
MedSpa Booking
Hi Sarah! It's been 14 weeks since your last visit. Ready to book your next appointment?
📅 One tap to rebook
No migration. No training. No downtime.
Forward-Only Sync (Zero Disruption)
How it works:
- •Every new booking syncs forward into your existing Google Calendar
- •Your staff keeps using the system they already know
- •You get all the automation without changing anything
Your Platform
MedSpa ShowUp
New Booking
Sarah J. - 2:30 PM
Auto-Sync
Google Calendar
Your Existing System
Synced!
Sarah J. - 2:30 PM
No migration needed - Keep using your current calendar
Zero training required - Staff continues normal workflow
Instant automation - Get all the benefits immediately
What MedSpa Owners Are Saying
"People ghost unless we constantly remind them—but I don't have time to chase everyone down."
"Clients forget to rebook even when they loved their results. It's not about quality, it's about systems."
"Enforcing my cancellation policy feels uncomfortable, but I'm losing too much money to keep letting it slide."
"I'm tired of bleeding revenue to empty chairs and one-time clients."
"We don't need more marketing. We need better systems to keep the clients we already have."
This platform was built around those exact frustrations.
Let's Talk About Your Specific Situation
We're not here to pitch you. We're validating whether this solution actually works for MedSpas like yours.
In 15 minutes, we'll:
- ✓Discuss what you're dealing with (no-shows, retention, or both)
- ✓Walk through how the system would work in your practice
- ✓Determine if it's actually a fit
If it makes sense, great. If not, you'll at least know what's possible.
No sales pitch. Just an honest conversation about your challenges.